PD
Pipedrive Integration Hub
Pipedrive v1 Webhook84ms Latency
Zero Zapier Lag

Native HMAC-verified webhooks (<200ms dispatch vs. 5–15m Zapier polling).

Sinch 2-Way SMSAU Custom Sender
99.8% Delivery

Telstra/Optus direct routes. E.164 normalization with TNZ & Spam Act sync.

Identity MatchingMulti-Touch
94.2% Matched

Anonymous web sessions linked to Pipedrive Person records & auto-scored.

Power BI PipelineStar Schema
15m Delta Refresh

Normalized Fact/Dim tables ready for DirectQuery or scheduled Power BI refresh.

1

Native Pipedrive + AI SMS Agent (Sinch 2-Way Gateway)

Triggered immediately via Pipedrive v1 webhooks without Zapier latency. Full conversation memory, autonomous qualification, live salesperson handover, and strict TNZ / Australian Spam Act 2003 opt-out synchronization.

TNZ Opt-Out Guard: ActiveZero-Zapier Latency (<150ms)
Select Active Deal to Inspect Conversation:

Lachlan Evans (+61 412 839 201)

Carrier: Telstra AU • Sender ID: Sinch Gateway (+61 488 840 219)

Autonomous AI Engaged
07:55 AMAI Agent
G'day Lachlan, thanks for your inquiry on the Cottesloe custom build series. Are you looking to commence construction within the next 3-6 months, or still securing land titles?
Delivered (AU Sinch Route)
Lachlan Evans08:02 AM
Hey! Titles are already issued for Lot 14. We want to start site works by November if plans are approved. Do you have 4-bedroom layouts for narrow blocks?
08:04 AMAI Agent
Yes, our Horizon 42 design is specifically engineered for 10m-12m Perth frontage lots. I've noted your November timeline in your file. Would you like me to book a 15-min discovery call with Liam from our design team this Wednesday at 2pm?
Delivered (AU Sinch Route)
Simulate Customer Inbound SMS (Click to test):Zero Zapier Latency
PD

Pipedrive Deal #501

Updated live via REST API v1
AI SMS Qualifying
Deal Title:Double-Storey Custom Build - Cottesloe Lot 14
Deal Value (AUD):$485,000
Associated Person:Lachlan Evans (Evans Custom Homes Perth)
Assigned Sales Rep:Liam K. (Senior Sales Consultant)
AI State Machine:AI Active
TNZ / Spam Act Status:✓ Consent Active
Attributed Lead Score:85/100 (HOT)
Salesperson Handover LogicAutonomous

When customer expresses explicit intent to talk, schedule a meeting, or requests pricing review, the AI halts autonomous replies and creates an immediate high-priority call task in Pipedrive.

Live Pipedrive Activities Created:
SMS Two-Way Ingestion: 3 exchanges
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